Dynamics 365 CRM
Connected, AI-Powered CRM for Modern Businesses
Reimagine Customer Engagement with Dynamics 365 CRM
In today’s fast-paced, competitive landscape, building strong customer relationships is more critical than ever. Businesses risk missed opportunities, disconnected teams, and lost revenue without the right tools.
Many traditional CRM systems fall short. They lack real-time insights, intelligent automation, and integration with other business-critical systems.
Explore our D365 CRM Services
See how CompQsoft Digital can help you maximize sales and elevate customer experiences using D365 CRM.
Enter Microsoft Dynamics 365 CRM
Dynamics 365 CRM—also known as Dynamics 365 Customer Engagement (CE)—is a cloud-based, AI-driven platform that unifies your customer data and processes. It helps you:
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Gain real-time customer insights
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Automate sales and service workflows
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Track performance and boost productivity
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Personalize every interaction across the customer journey
With built-in intelligence, you’re empowered to make smarter, faster decisions that strengthen customer relationships and fuel business growth.
AI-Agents Powered Dynamics 365 CRM
Microsoft has recently unveiled innovative autonomous agents within Microsoft Dynamics 365, tailored to empower sales, customer service, and field service. These cutting-edge agents are designed to expedite your journey to value, offering the scalability to enhance operational efficiency and elevate customer experiences across various roles and functions. With these advanced autonomous agents, businesses can seamlessly transition from outdated line-of-business applications to transform customer experiences across self-service and human-assisted service.
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Sales Qualification Agent – Video
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Case Management Agent – Video
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Customer Intent & Knowledge Management – Video
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Scheduling Operations Agent – Video
Elevate Customer Experience with Intelligent Dynamics 365 CRM Applications
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Dynamics 365 Sales - Boost revenue with AI-powered insights, personalize every interaction, accelerate sales, and close more deals.
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Making selling easier with AI-powered agents
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Improve customer experience using Copilot
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Predict revenue and track performance using Copilot
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Prioritize leads with Sales Qualification Agent
Dynamics 365 Customer Insights (formerly Marketing) - Deliver connected customer experiences with AI. Create real-time customer journeys. Tailor interactions to build lasting loyalty.
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Unify transactional, demographic, and behavioral data with AI-powered identity management
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Use AI-driven insights to take the right action, at the right time.
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Leverage Copilot to build, review & modify customer segments
Dynamics 365 Filed Service - Reimagine service operations with AI, IoT, and mixed reality. Deliver proactive, first-time-right resolutions. Keep customers informed with automated service updates.
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Streamline work order management using Copilot
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Optimize technician schedules with a scheduling operations agent
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Leverage Copilot to find product info, enabling technicians’ productivity
Dynamics 365 Customer Service - Empower service reps to resolve issues faster with generative AI. Use Copilot to diagnose, troubleshoot, and craft responses. Speed up onboarding and simplify complex cases.
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Resolve issues faster with AI agents and Copilot
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Increase first-call resolution with AI-based routing
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Resolve issues in real-time with intelligent, GenAI-powered bots.
Dynamics 365 Contact Centre - Transform your contact center with a Copilot-first approach. Equip agents with AI tools to reduce wait times and resolve faster. Leverage real-time insights, sentiment analysis, and conversation summaries to elevate service.
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Automated workflow optimization
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Gain unified view of operations
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Empower Self-service options
Our Dynamics 365 CRM Capabilities
Our Dynamics 365 Solutions Help You Get the Most Out of Your Investment
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Dynamics 365 CRM Consultation
Our CRM consulting services, backed by our team of Dynamics 365 experts with specialized knowledge and skills across industries, empower you to make more effective decisions and transform your business's current operations.
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Dynamics 365 CRM Implementation
Our Dynamics experts help you implement dynamics solutions to transform your processes. We help you with strategy, planning, and implementation.
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Dynamics 365 CRM Customization & Deployment
We offer Dynamics CRM development and customization services to suit your business requirements.
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Dynamics 365 CRM Migration and Upgrades
We help clients migrate from legacy Dynamics CRM to Dynamics 365. Upgrade to the latest version of Dynamics 365 to benefit from AI and Copilot capabilities and stay ahead of the competition.
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Dynamics 365 Training and Support
Our proactive approach to maintenance, including troubleshooting and upgrades, ensures the smooth functioning of your CRM systems, giving you the confidence to focus on your business. Our training sessions further enable you to increase adoption.
Dynamics 365 CRM Customer Stories
Unlock smarter selling and stronger customer relationships—get started with Dynamics 365 CRM today.
Story-1 : A leading logistics and distribution company partnered with CompQsoft Digital to implement Dynamics 365 Sales, transforming its sales process and accelerating deal closures.
Story-2: A top equipment manufacturing firm leveraged Dynamics 365 Field Service to modernize its service operations, boost efficiency, and drive revenue growth.
