A family-owned international construction company specializing in construction and resources transforms Collaboration and Operational Excellence with Microsoft 365 and Dynamics CRM

Customer

A family-owned international construction company.

Business Challenge

• Disconnected Systems: Each business area maintained independent project areas, creating silos.

• Inefficient Collaboration: Lack of transparency and standardized processes hindered teamwork.

• Cultural Shift: Needed employees to adopt new digital tools and collaborative habits.

• Legacy Systems: Outdated IT systems required modernization to meet business needs.

• Data Redundancy: Files and projects were duplicated across departments.

Solutions:

With CompQsoft’s expertise, the company unlocked its digital potential by leveraging Microsoft 365, Dynamics CRM, and Azure:

• Workshops and Architecture Design:

  • Conceptualized a tailored architecture to align with business needs.

  • Planned a phased development path for business apps.

• Dedicated Business Apps:

  • Construction Defects App: Simplified defect recording, classification, and tracking with smartphone picture uploads.

  • Dynamic Storage App: Created SharePoint site structures dynamically to store project documents centrally based on CRM project entries.

  • Building Documentation App: Enhanced communication with clients by documenting and sharing project progress.

• Microsoft Tools Utilized:

  • PowerApps, Power BI, Flow, SharePoint Lists, Dynamics CRM, and Outlook Online enabled seamless app development and integration.

Business Impact:

• Improved Collaboration: Cross-team collaboration became more efficient and streamlined.

• Time Savings: Automated workflows reduced manual effort and duplication.

• Enhanced Transparency: Standardized processes and visualized project progress improved clarity across teams.

• Higher Quality Workflows: Consistent processes ensured accuracy and reliability in business operations.